Current Residents
I would like to know...
- What is the CLV app?
- I can't sign into the website/clv app
- How do I change the account my rent is taken from?
- When should I let the village know my intention of departure?
- How will I know if there is any mail for me?
- When will my security deposit be refunded once I check out?
- Once my contract is over, can I leave my luggage in the room while I go travelling before heading back home?
- Who has access to my room?
- What is the latest time at night I can return to my room?
- I'm living with other people in my apartment, whose responsibility is it to take out the rubbish?
- How do I log a maintenance issue?
- Can I stay in my room during the University holidays?
- How can I rebook my stay?
- Do I have to pay a new deposit?
- Why do I have to pay extra money when I have already paid a deposit?
- When is the latest I can re-apply?
- How Do I Receive Mail?
- Can I smoke in the village?
- How often will my apartment be inspected?
- I live at the village and I want to cancel my contract
- What happens if I miss a rent payment?