Knowledge Centre
ECU Village
- I am having trouble completing my steps on the portal, is there a way I can speak to someone during the process?
- The contract dates don't suit me, can I negotiate?
- What is First Year Exemption? Am I eligible?
- Will my room have an en-suite?
- How far is the village from the university?
- Is there after hours support?
- How do I change the account my rent is taken from?
- How do I get my mail, at the village?
- What happens if I lose my key or swipe key?
- How do I log a maintenance issue?
- I'm living with 4 other people whose responsibility is it to take out the rubbish?
- Is there security available at the village?