Current Residents

I would like to know...

• I want to change my email address
• What is the CLV app?
• I can't sign into the website/student portal
• How do I change the account my rent is taken from?
• How do I log a maintenance issue?
• Can I have my room cleaned by a cleaner?
• How do I rebook my stay?
• How do I receive mail?
• Whose responsibilitiy is it to take out the rubbish?
• Can I smoke in the village?
• How often will my apartment be inspected?
• I live at the village and I want to cancel my contract
• Do I have to pay a new deposit?
• What happens if I lose my key?